Support

Help with Rock Mail for iPhone and Mac.

Get help

Report a problem or ask a question by opening an issue at github.com/jridder/rockmail-site/issues. Please include your device, the Rock Mail version (shown on its App Store page under Version History) and what kind of mail server you use. Never include your password.

Signing in

JMAP (recommended): enter your server (for example mail.example.com), your email address and password. Works with JMAP servers such as Stalwart and Fastmail.
IMAP: choose IMAP, then enter your email, password and the incoming (IMAP) and outgoing (SMTP) servers. Leave a server blank to use imap. or smtp. plus your email's domain. Many providers need an app-specific password.

Common questions

Why don't images load in some emails? Remote images are held back to protect your privacy. Tap “Load Remote Content”, or choose “Always Load” to allow a sender. Change the default in Settings › Messages › Remote Content.

Where are rules? Settings › Rules. Rules run on your mail server, so it needs JMAP with Sieve (for example Stalwart). They're shared with the Vera Colander app.

How do I make Rock Mail my default mail app on Mac? Rock Mail › Settings › Account › Make Rock Mail the Default.

Can I undo sending? Yes: a message waits a few seconds before it's sent (Settings › Messages › Undo Send Delay).

Does Rock Mail read my mail? No. Your mail goes only between your device and your mail server. See the privacy policy.